Facebook. Instagram. WebChat. Text. Yelp. You name it. Everyone has their favorite way of communicating today. Do you have the staff and time to monitor all the channels and be there when they reach out?
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Response from messaging, as opposed to 6% from email 1
Average response time from millennials 2
Consumers wishing they could text a business 3
Appointments kept after a reminder text 4
Imagine messages, posts, reviews, tickets, notifications and alerts from your website, social sites, review sites, texts, voicemails and even proprietary systems showing up in a single, unified inbox. Then imagine you or any member of your team responding, right there from that same inbox. Welcome to FoxieEngage.
Chatbots are everywhere. And everyone knows they're talking to a machine, not a person. But real business is done with real relationships - and Chatbots can't do that. Enhance relationships with intelligent automations that increase customer engagement, rather than entrusting your brand to a software-based mimic. Level up with FoxieEngage.
If you have a chat box on your website, a Facebook or Instagram presence, or use texting to communicate with your customers, they expect you to respond when they reach out. This requires either a whole lot of expensive monitoring or some pretty powerful support systems. Forget monitoring and those FTEs. FoxieEngage will let you know when someone needs to respond.
From the ground up, FoxieEngage was built to give you capabilities that usually take either a lot of employees or expensive dedicated software systems. Sometimes both. Focus on engaging your customers without breaking the budget or burdening your enterprise with complex proprietary systems. Magical in capability yet ridiculously easy to use, FoxieEngage is your unified communication platform today and will grow into whatever you need tomorrow.
Allow your team to respond to social messages without granting them access to those social platforms. Ensure that every message fits your brand personality and team members can't take advantage. Report on everything said between your team and the outside world.
Originally built to support medical facilities and patient records, FoxieEngage operates on a HITRUST certified cloud with the highest level of infrastructure security and customer privacy.
FoxieEngage has customers delivering from a single message per month all the way up to 35 million a day. With APIs and customized integrations, Engage can evolve into the most demanding of custom situations.
From your personal preferences to entire white-box and deeply integrated solutions, FoxieEngage can look and work in the way that's best for you and your organization.
White glove service and support from an experienced, all U.S. based team of experts. We know some of this stuff can be complicated - we'll take you through it all.
Don't let your impressive contact list sit unused. Get the word out with easy to set up broadcasts that grab attention with events, updates, and action.
